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   Study Pack
 
     Training Kit Exam 70-685   
     
Lifetime member (All Exams and Study Packs Only $ 79.99)   
 
  Introduction

This training kit is designed for IT support personnel who support Windows 7 at the Tier 1 or Tier 2 level in a wide range of environments and who plan to take the Microsoft Certifi ed Information Technology Professional (MCITP) exam 70-685. We assume that before you begin using this kit you have a solid foundation-level understanding of Microsoft Windows client operating systems and common Internet technologies. The Preparation Guide for Exam 70-685 is available at http://www.microsoft.com/learning/en/us/exam.aspx?ID=70-685. By using this training kit, you will learn how to do the following: ¡ö Identify cause of and resolve desktop application issues ¡ö Identify cause of and resolve networking issues ¡ö Manage and maintain systems that run Windows 7 client ¡ö Support mobile users ¡ö Identify cause of and resolve security issues Refer to the objective mapping page in the front of this book to see where in the book each exam objective is covered.

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